SFIHC does not accept any form of insurance.
We are NOT a concierge practice. We are a fee-for-service practice, which means that you pay for each service that we provide, at the time of service. All lab work must be completed through our office.

We will provide you with a superbill of services, which you can submit yourself to your insurance. We cannot guarantee or predict the amount of reimbursement or credit towards your deductible. Nor do we have any control over what an insurance company will or will not cover. We also don’t have the staffing expertise to contact insurance companies or to make appeals, as we don’t employ any professional billing services.

Some of our diagnoses and treatment methods are not recognized by conventional medicine, however this does not mean that the diagnosis and treatment methods are not valid, merely unrecognized. Unrecognized diagnosis codes and treatment methods will most likely not be covered.

SFIHC is an Integrative Medicine consultant private practice. We do primary care, but are not in network as a primary care provider.

“Return and Refund Policy”:

We have a 30-day return policy, which means you have 30 days after receiving your item or test to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at
[email protected]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected. If you have any questions, please contact us at:
[email protected]

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and correct it.
Certain types of items cannot be returned, like perishable goods, such as supplements. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items.

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected]